28 Jul 2000 voda   » (Apprentice)

Today started off mildly Ok. I wrestled with Mediaone's support centers yet again. Fortunately since I applied the call after midnight approach I was able to jump right to their Tier 3 support team. Tier 1, 2 are an utter joke, and should be burned at the stake. In short Mediaone decided that when I got my cable modem, I also should get cable TV... that would be great, but I didn't order TV, nor did I feel like paying $30 more a month for it. In the long run I was assisted by a wonderful employee of their Tier 3 support, along with 2 senior managers.

The result? Well, I went from a $265 dollar bill, to $228 including a few free months of service, back credits for the cable charges, and other nice things.

My previous diary journal expressed the desire to start a GPL'd Project Management System. Sooner than I would have expected I've recieved e-mails about people willing to join in on the effort. I will try to post some links related to where our project will begin its electronic life later today.

Other than that, real work ushers its way into my life today. I'll be bringing my projects new source tree up to date to include the previous source trees features, as well as those new features that would not integrate well with the previous design.

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