So, after all the mess trying to order a laptop I was contacted by someone from lenovo US. He wanted to know what could be done to retain my business. I told him I liked the laptops over all (if only for the number of mouse buttons) but I was very displeased with the service I was given. I told him, if I find another refurbished laptop to buy, I’d appreciate it if you could do what you can to expedite the shipping so I can get it before I need to leave for fudcon.

So, I found another laptop to buy, bought it, sent him the order information and lo’ and behold the laptop showed up today. I’m rather pleased this occurred and I just wanted to say so publicly. It’s a shame it had to be such a godawful mess to get here but it’s good to have a problem addressed when things do go wrong.