SynthaSite release 2.2.3
About a week ago, we released the latest iteration of SynthaSite.
We had a pretty tough iteration compared to usual - probably the biggest stumbling block being people in the US attending conferences, seeing people, and the travel and recuperation time around that. We managed to do some pretty cool stuff with those of us who had more stable availability (aka being left behind), which makes me very excited about what we can achieve when we're working full steam ahead.
Probably the biggest wins, as expressed by our users, were around styles - we added 22, and also enabled a whole bunch of them to have customisable banners. Behind the scenes, I was pleasantly surprised to see initiative was taken in that we now have some tools to speed up these processes.
We've also majorly beefed up our support materials - we have a bunch of new tutorials that are easily available within our site builder, and a number of other goodies.
I've been enjoying watching our support systems grow over the past 3-6 weeks - we're starting to see support regulars helping others as well as an increasing proportion of support queries beyond the standard tool familiarisation ones.
Two or three rare, but long-standing, bugs have also been squashed as well, which has made a few of our users who had the right combination of factors very happy.
With my "process enablement" cap on, it seems that we've now grown confident in our release and update processes after employing them on the past few iterations. That means a lot less stress for everyone involved, and I even think everyone actually is starting to perhaps even sometimes enjoy the QA period - discovering how everything comes together, saving us from face-palming, and so forth.
Syndicated 2008-04-03 22:35:01 from Cosmic Seriosity Balance