OK so I was sick in July last year, and went to see a doctor. (Tonsilitis will do that to you, eventually ;-).
Got some drugs, paid the gap, went on my merry way.
Fast forward a few months, get a reminder notice from the doctor's office. Hmm, it was around when I moved, so Medicare probably has the wrong address. Called Medicare, had the address changes and the cheque resent.
I forget about it and get on with my life.
Fast forward to this week. Another reminder notice from the doctor's office. WTF?
Called the surgery. I have to call Medicare, fine, they give me the number.
Medicare says that there was never a cheque resent, but the original cheque was cashed. It's made out to the doctor, so it can't be just stolen or anything. If the surgery has any problems, they can call and arrange a trace on the cheque.
Doctor's surgery; surprised they can ask for a trace but happily agree. Call back a couple of minutes later, they can't ask for a trace - only I can.
Medicare; The first cheque was bounced (return to sender, not at this address), it was not cashed.
So, I call the surgery to let them know of the latest in governmental stupidity, and return to my life.
If only I could sign a form allowing my doctor to get direct bank transfers from Medicare on my behalf. It's stupid!!