Well, got the lowdown on the DSL problems. A technician from Covad came over and was unable to get a signal in my apartment. So he put a tone generator on the line and we went down to look at the box. None of the cables were reporting the tone, so we looked at a disconnected bunch of cables at the bottom of the box. Ding! Loud and clear...

So it seems that a Verizon technician perhaps came to install DSL or something else, and purposefully disconnected my DSL. It's possible he's done it at the NID too, but we couldn't get in there last night. Either he's an incompetant twit or he purposefully felt like it's okay for me to be axed. Either way, I am royally pissed. I want James Earl Jones to call me personally with an apology.

It's true that DSL does not have a tone, but any technician should have been able to detect the line was in use. Especially if they're a DSL technician. Perhaps we can get some accountability back to the technician who did this (since I know when it occurred), but I'm probably out of luck there.