Tried to call BT last night at 7:45pm, to confirm that they're really not going to try to take my phone number away from me.
Got a recorded message along the lines of "We're sorry the helpdesk is closed at the moment. Our working hours are Monday to Saturday, 8am to 8pm. Please call back during those times."
I put the phone down and called back immediately, as requested, but just got the same message.
Fucking Useless Telco.