British Telecom are going from strength to strength, continuing their stunning display of incompetence.
The fault has been reported against a handful of lines belonging to affected subscribers — and although it's a fault in the core network, in some of their Cisco routers, it looks like they decided to try to fix it by shifting one of the affected lines to a different copper pair.
Quite why they think this would help, I don't know — but thinking doesn't seem to be their strong suit. In making this unnecessary change, they seem to have terminated service to the affected subscriber entirely.
This would be funny if it wasn't so sad — and scary; how is it that people like this are allowed out into the community rather than being kept in secure institutions where they can't pose a danger to themselves or others?
Fucking Useless Telco.