3 Apr 2006 dwmw2   » (Master)

Got shiny new Motorola SLVR L7 phone. I have to say I'm not very impressed with it, although it is shiny.

Although I don't like receiving phone calls, and I'd prefer for people just to email me instead -- I don't think my phone should enforce that. Twice I've observed it start to ring... and then spontaneously reboot, losing the incoming call. Call me old-fashioned, but I don't think that's how phones should behave.

Its dialup behaviour isn't particularly impressive either -- it gives me the first line or two of the login prompt from the remote system before giving the CONNECT response. That isn't really handled too well by most chat scripts, wvdial etc...

ATD01789835243^MHello 07815910501

obelisk.infradead.org login: CONNECT 9600 dwmw2 Password: Last login: Mon Apr 3 22:23:35 from 07815910501 obelisk /home/dwmw2 $

Those are just the two major flaws which are why I'll probably return it to Orange -- especially as Orange don't seem capable of contacting Motorola to even report the problems and ask if there is a firmware update pending. But they're a telco, so I suppose I shouldn't expect anything else.

There is an email address for Motorola customer care listed in the user manual, but it bounces.

But there's a whole bunch of other, more minor problems with it too; they just don't seem to pay anywhere near as much attention to detail as Ericsson do. When it gets a receipt for a delivered SMS message, it treats that just as an incoming message rather than marking the outgoing message in the outbox as 'delivered'. It doesn't let you set a default to request receipts on all messages, either.

It's also fairly astonishing that it doesn't even have an automatic keypad lock -- it does have a lock to prevent you from accidentally making calls while it's in your pocket, but there's no facility for the lock to come on automatically after a minute or so of inactivity. What were they thinking?

It's rather strange that it can't even do IMAP+SMTP over a v.110 dialup connection, too -- although at least it can do them with TLS over the real Internet (by GPRS), which is about the only way it's any more advanced than the Ericsson T630 I've had for years. In every other respect (other than the sexy 11mm profile and the shinyness), Ericsson beats them hands down.

Last time I checked, though, Ericsson weren't doing any quad band phones. I don't really want much from a phone -- I want quad band, Bluetooth, sensible email (which can use TLS and ideally Bcc every outgoing mail to a configured address), v.110 dialup which works, and generally for them to have paid a little attention to detail when they designed it. Orange have said they'll let me swap it... but I'm not sure what else there is that fits the bill.

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